2weybet Privacy Policy: How We Handle Your Account Data
Your account details, wallet activity through DANA, GoPay, or ShopeePay, and browsing history on 2weybet are handled under this policy. We collect only what we need to operate your account and keep your transaction records accessible to you — nothing more. Access to this platform depends on local law and is available only where local law permits.
Account Data Protection
DANA, GoPay, ShopeePay Context
Indonesia Region Coverage
Live casino and slots
POLICY FOUNDATIONS
What This Policy Covers and How It Applies
This policy applies to every interaction your account has with 2weybet — from the moment you log in to the point where a withdrawal lands in your DANA, GoPay, or ShopeePay wallet. We collect your registration details, session activity, and transaction history to run your account and process wallet movements correctly. Data we collect falls into three categories: information you provide directly when opening or updating your account; activity data generated as you move between the sportsbook, live casino tables, and slot categories; and payment-flow data tied to each e-wallet transaction you complete. We do not sell this data to advertising networks or unrelated third parties. Retention follows a schedule set by operational need and applicable law in regions where this platform is available. When your account is closed, we retain only what local regulatory requirements oblige us to hold. You can request a record of what we hold on your account through the support contact paths listed in this policy. Availability of this platform and the scope of data obligations it carries depend on the laws and regulations of your local jurisdiction.
DANA Transactions
DANA wallet flows tied to your account are logged as transaction records. You can view the full history in your account dashboard after login.
GoPay Activity
GoPay deposits and withdrawals appear in your transaction log. The record is timestamped and accessible under account history in your dashboard.
ShopeePay Records
ShopeePay movements are stored against your account ID. These records are available to you on request through our support channel.
Session & Login Data
We log device type, session timestamps, and login activity to protect your account from unauthorised access and to resolve disputes if they arise.
POLICY SCOPE DEFINED
Where This Policy Applies Across Your Account
Not every part of your 2weybet experience falls under the same data rules. Understanding the boundaries helps you know what this policy covers and what sits outside it — particularly when you move between our sportsbook markets, casino categories, and your e-wallet transactions. The four areas below describe what falls inside and outside this policy's reach.
Account Access and Login
Covered fully. Login credentials, session tokens, and device records are held under this policy and used only to authenticate your access and protect your account from unauthorised use.
Wallet Transactions via DANA, GoPay, ShopeePay
Covered. Payment data is processed to complete your deposits and withdrawals. The transaction record stays in your account history; we do not share transaction detail with the e-wallet providers beyond what is needed to complete the transfer.
Site Content and Game Activity
Covered. Your activity across the sportsbook, live casino lobby, and slot categories is logged to your account. This activity data is used for account management and to show you your own history — not for external advertising.
Third-Party Services and External Links
Not covered. Any external site or service you reach by leaving 2weybet operates under its own privacy terms. We do not control how third parties handle your data once you leave our platform.
YOUR ACCOUNT CHOICES
Practical Steps to Manage Your Data Under This Policy
You have concrete actions available to you regarding the data we hold. Reviewing your transaction history is the most direct path — open your account dashboard after login and the full record of DANA, GoPay, and ShopeePay activity is there, sorted by date. If any account detail is incorrect — your registered contact, linked wallet ID, or profile information — you can update it directly in account settings, or raise a correction request through our support channel. For questions that go beyond what the dashboard shows — such as what data we hold outside your visible history, or how long specific records are kept — our support team handles those requests directly. Submitting a data question through the contact paths in this policy is the correct route. We aim to respond with a specific answer, not a form reply, so include your account ID and a clear description of what you are asking for. Where local law gives you additional data rights, we apply those rights to your account as they come into effect in your eligible region.
Review Your Records
Your full transaction history — every DANA, GoPay, and ShopeePay movement — is visible in the account dashboard after login. No separate request is needed to access your own live records.
Correct Account Details
Update your registered contact details or linked wallet ID through account settings. For details you cannot edit yourself, raise a correction request through our support channel with your account ID included.
Raise a Data Question
Questions about retention periods, data held outside your dashboard, or your rights under applicable local law go to our support team via the contact paths listed in the Support section below.
Request Data Removal
Where local law permits, you may request deletion of data we are not legally required to retain. Submit this through the support contact with your account ID and the specific data you are asking us to remove.
PRIVACY CONTACT PATHS
How to Reach Us About This Policy
Privacy questions, correction requests, and data inquiries are handled through the channels below. Include your account ID in every message so we can locate your record quickly. Where your request involves a wallet transaction — a DANA deposit, GoPay withdrawal, or ShopeePay transfer — include the date and the approximate amount so our team can pull the exact record without back-and-forth.
Live Support Chat
Reach the support team directly through the chat widget in your account dashboard. Fastest path for account-specific privacy questions.
Email Support
Send detailed data requests or correction notices to our support email address shown in your account's help section. Include your account ID and the specifics of your request.
Help Centre
The Help Centre in your account dashboard holds written answers to common privacy questions, including how to read your transaction log and how to update your account details.
HOW WE PROTECT YOUR DATA
Data Handling, Cookies, and Account Security Practices
How we store and protect your data is not a vague promise — it is a set of operational decisions you can see the results of in your account. Your session is held under an encrypted connection every time you access 2weybet. Wallet transaction records tied to DANA, GoPay, and ShopeePay are stored against your account ID and are not accessible to staff beyond those with a specific operational need to resolve your query.
Cookies and Session Tokens
We use session cookies to keep your login active and preference cookies to remember your settings across the sportsbook and casino lobby. You can clear these through your browser. Blocking all cookies will affect login and account access.
Account Security Measures
Access to your account record is controlled by your login credentials. If we detect unusual login activity, account access may be flagged for review. Check your login history in account settings if you have concerns.
Data Retention and Deletion
We keep your data for as long as your account is active and for the period required by applicable local law after closure. Records needed only for personalisation are removed sooner. You can ask our support team what we hold at any time.
Policy Change Notification
When this policy is updated, the revised version is posted at this page address. Continuing to use your account after a change is posted means you have seen the updated terms. The current version is always the one shown here.
POLICY FAQ
Common Questions About How We Handle Your Data
The questions below cover what we hear most from account holders in Indonesia who want to understand how their data is stored, who can see it, and what they can do about it.
What personal data does 2weybet collect when I open an account?
We collect the details you enter during registration — contact information and the credentials you set up — plus the activity data your account generates as you use the sportsbook and casino categories. Wallet movement data is added each time you complete a DANA, GoPay, or ShopeePay transaction.
Can I see all the data 2weybet holds about me?
Your transaction history and account activity are visible in your dashboard after login. For data held outside that view — such as log files or records from resolved disputes — submit a request through our support chat or email with your account ID. We will tell you specifically what we hold.
Does 2weybet share my data with DANA, GoPay, or ShopeePay?
We share only the transaction detail needed to process each transfer — the amount, your wallet ID, and the transaction reference. We do not share your full account profile, browsing history, or betting activity with those payment providers.
How long does 2weybet keep my account data after I close my account?
Retention after account closure follows the requirements of applicable local law in your eligible region. Data needed only to run your active account is removed sooner. Contact our support team with your account ID if you want to know what is currently retained and for how long.
How do I correct an error in my account details?
Most profile details — your registered contact and linked wallet ID — can be updated directly in account settings. If a field is locked or the change does not save, raise a correction request through support chat or email. Include your account ID and the specific detail you need corrected.
What happens to my data if this privacy policy changes?
The updated policy is posted at this same page address. We do not send automatic notifications for minor updates, so checking this page when you have a question is the reliable way to see the current version. The date at the top of the policy reflects when it was last revised.
Slots / Sports